Find answers to our most frequently asked questions below. If you can't find what you're looking for please give us a call, we're happy to answer any questions you may have!
Our retail space is open Tuesday through Friday from 10am -6pm and Saturdays from 11am - 4pm.
Please keep in mind, due to supply chain constraints and increased costs we have limited florals available for immediate pickup. It's best to place your order ahead of time for next day pickup or delivery. During peak floral holidays we advise you place your order at least 5 days prior to the following major holidays: Valentine’s Day & Mother’s Day.
Our studio is closed for the following holidays: Thanksgiving, Black Friday, Christmas, New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, and for a Heat Hiatus during our hottest summer months.
We are located in Old Town Scottsdale @ 4200 N. Craftsman Court, Scottsdale, Az 85251.
The nearest major cross streets are Scottsdale Rd. & Indian School. Our studio is a brick building on the West side of the street with plants out front!
We guarantee our fresh flowers for the first 48 hours after delivery. Sometimes there is just a bad stem in a bunch, and if you think you received one of these culprits give us a call or email us- we will ask for a photo so please be prepared with that. If we see what is going on sometimes we are able to offer some pointers to perk up the stem(s). If it is past the point of no return (within the first 48hrs) we are happy to exchange the stems for you.
In the event you are unsatisfied with the florals and would like a complete refund it is our policy that the florals need to be returned to us, this allows us to see what went wrong and issue a full refund to the purchaser.
Unfortunately, no. At this time we are not offering same day delivery. We stand by the principle that good design takes time. (Remember even Rome wasn't built in a day ;)
We provide delivery with a minimum order value ($65) of our florals and gifts to the greater Phoenix Metro Area, this includes Scottsdale, Arcadia, Paradise Valley, Phoenix, Tempe, and a few neighborhoods in between. Our delivery fee is based on the recipient’s zip code, please see our delivery map for specific delivery prices. Please see our DELIVERY FAQ page for more specifics.
Each plant and flower is unique, therefore no two designs are ever identical! The style, types of flowers, design, and container will be the same or similar, but ultimately we provide a perishable product with a limited shelf life. Once an order is placed we use the freshest stems that are available to us at that moment, so sometimes this means we will replace a stem with a similar flower, but we always keep shape, value, style, and color in mind. The photos are provided as overall guide for style and size.
Not all flowers are available when we anticipate them to be or sometimes due to circumstances, likely out of our control -i.e weather, politics, travel, etc. specific flowers will not be available. If we are unable to get an exact stem we find the next best thing, or sometimes something better!
We suggest you follow these 5 steps:
- Keep the container filled with water! All stems should be below the water line. This usually means your vessel should be filled 3/4 of the way full.
- If your florals came in a container with floral foam, add fresh water every day.
- Keep the water clean! Don’t let foliage or leaves set in the water and if needed change the water daily.
- Every 3 days give stems a fresh angular cut.
- Do not place your flowers near heat or direct AC and keep them away from windows (bright, direct sunlight).
We include a Flower Bar Plant Car Card with every plant, plant project, or garden we send out. Each instruction card is made for the specific plant you are receiving and will outline watering, light, and other general tips and pointer to keep your little plant babe happy!
Yes! We have been creating beautiful weddings & events throughout the Valley since 2011- that’s how we started in Scottsdale! We are familiar with the local venues and maintain relationships with many wedding industry professionals. To schedule a consultation please fill out our wedding client questionnaire. Once we receive the details of your event we can start talking wedding flowers! In 2020 we started exclusively limiting our wedding design services to one couple per weekend and we only take on a handful of weddings each year. This that means you have our studio focused on making your day truly beautiful!
Our custom wedding floral work pricing starts at $7,500.